Refund policy

You may return unopened, unused and undamaged item(s) within 30 days of delivery, shipping costs will be the responsibility of the sender. If return is result of a damaged or defective item, we will pay for shipping costs to return the item(s).  

If you need to return an item, please contact us at info@zananutrition.com

Returns on Orders with Free Shipping 
If a returned order received free shipping, but following any refunds falls below the free shipping threshold, the shipping cost will be deducted from the refund. This also applies to full order returns, where we would need to deduct the shipping cost from the refund. Unfortunately, we have no way to reclaim these costs. This also means that if an order has free or subsidised delivery (meaning we have covered all or part of your postage), our actual postage costs will be deducted from the refund given.

Subscriptions
Subscription orders may be cancelled or delayed at any time by logging into your account and managing your subscription from the dashboard. Alternatively, you can email us at info@zananutrition.com for assistance. Please note that cancellations must be requested at least 24 hours prior to your subscription renewal date. As we are a small team, we cannot always guarantee same-day cancellations once an order has already been processed.